What kind of subscriptions do you offer?
We offer a range of services tailored to your requirements. This can be hosting, connectivity, development or a combination of them all. If you have any requirements and are unsure of what you need, contact us, we wont charge you for a full service if all you need is an oil change.
What is your refund policy?
Hosting and connectivity are a pay before you use service. You generally purchase a month in advance, since these are soft services, they are not refundable but can be cancelled at any time. For development, we have a satisfaction guarantee. During the various gates of development, you will be required to sign off, if these are not met you don’t pay.
Do you offer long-term support?
Yes! We offer support on an ad hoc basis or contract which is more cost effective, the longer the term the more cost effective the solution.
Do I have to pay for updates?
Updates to plugins and the platform are usually free for general items. Customised web apps, mobile apps and sites will carry an update fee unless you have a contract in place.